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A Guide on Navigating the Housing Disrepair Claims Process in London

2 min read

A Guide on Navigating the Housing Disrepair Claims Process in London

Are you currently residing in London and experiencing housing disrepair issues?

We understand how frustrating and concerning this can be.

As a tenant, you have the right to live in a safe and habitable environment, and your landlord is responsible for ensuring that your rented property meets these standards. If your landlord fails to do so, you may be entitled to compensation.

What is Housing Disrepair?

Housing disrepair encompasses any physical issues with your rented property that may pose a risk to your health or safety.

Examples of housing disrepair include:

  • Dampness
  • Leaks
  • Broken windows or doors
  • Faulty electrical or gas systems
  • Pest or rodent infestations

Reporting Housing Disrepair to Your Landlord

If you’re experiencing disrepair of your house, it’s important to report the issue to your landlord or letting agent as soon as possible. We recommend doing so in writing, explaining the problem in detail and requesting that the issue be fixed within a reasonable timeframe. If your landlord has a disrepair telephone line, make sure to note down the date and time you called and the name of the person who answered.

We advise keeping a copy of all communication for your records. If your landlord fails to respond or fix the issue within a reasonable period, and depending on the urgency of the matter, seeking legal advice may be necessary. Our team can help you begin the disrepair pre-action process, requesting that your landlord takes action to remedy the repairs.

Making a Housing Disrepair Claim

If your landlord fails to comply with the improvement notice pre-action communication and fails to make the necessary repairs, and you’ve suffered harm or financial loss as a result of the disrepair, you may be entitled to compensation. This can include damages for any physical harm, mental distress, or financial losses you’ve incurred.

To make a housing disrepair claim, you’ll need to provide evidence of the disrepair and the harm it has caused you. This can include photographs, medical records and receipts for any expenses you’ve incurred as a result of the problem.

However, the housing disrepair claims process can be complex and we understand that you may require assistance. We highly recommend working with an experienced housing disrepair solicitor who can help you gather evidence, negotiate with your landlord and represent you in court if necessary.

Speak with the BLJ Solicitors Housing Disrepair Team

At BLJ Solicitors, we specialise in housing disrepair claims and our expertise in this area is widely regarded throughout the London region. If you’re living with housing disrepair issues in London, our team is here to help you. With our expert guidance, you can receive the compensation you deserve and ensure that your property is safe and habitable.

Don’t hesitate to get in touch – Contact Us


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