We acted on behalf of a local authority tenant whose property suffered from severe disrepair as a result of leaks from the flat above.
The problem continued for many years and the tenant contacted a number of organisations to deal with his case without any success.
After instructing our firm, we wrote a letter of claim to the landlord threatening legal proceedings in the County Court. Over a very short period of time the landlord agreed to carry out works to his property and pay £8,500 in compensation. The tenant was extremely pleased with the result and the fact that it was achieved within such a short space of time.
This is the contents of an email sent by our client with a bouquet of flowers:
“Thank you for believing in me, being tolerant and taking on this difficult matter when many other legal organisations weren’t prepared to. Thank you once again.”