Our client, a secure tenant of a London Local Authority, suffered water leaks into her property for several years. Despite complaining to her landlord’s Repairs Team and repeatedly asking for the leak to be fixed, our client’s complaints were largely ignored. As a consequence of structural disrepair and water ingress into the property, our client’s walls were covered in thick, black mould. According to the World Health Organisation, occupants of mouldy buildings are ‘at an increased risk of experiencing respiratory infections, allergic rhinitis and asthma’ (The World Health Organisation Information Brochure, 2009). With this in mind, Bishop Lloyd and Jackson moved quickly to compel the landlord to abate the prejudicial nature of our client’s living conditions.

Having threatened to bring a Complaint against Local Authority under section 82 of the Environmental Protection Act 1990 as well as a claim under section 11 of the Landlord and Tenant Act 1985, our client’s landlord took swift action to abate the nuisance and remedy the structural defects in the property. Within 8 months of writing to our client’s landlord, the leak had been remedied and the walls had been re-plastered, treated for damp and re-painted.

Our client was delighted to achieve such a positive result in such a short space of time. In an effort to avoid protracted litigation and the stress of going to trial, she accepted the Council’s offer of £5,000 in full and final settlement of her claim.

“I am very grateful to Bishop Lloyd & Jackson for resolving my housing disrepair matter. I did not expect to recover any damages, but I am relieved that I have been compensated for the years of distress that I have experienced. I have recommended Bishop Lloyd & Jackson to my neighbours who are experiencing similar housing issues and I’m sure they will find a successful resolution to their problems.”